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Case Study: Wipro
Wipro
Wipro Connects People for Faster Solution Delivery; Only Two Months of Development
"Konnect provides instant access to experts for all our employees, thereby ensuring faster resolution and better solutions for customers."
- Ved Prakash, Chief Knowledge Officer, Wipro Technologies
SUMMARY
As a global IT services giant with 100,000 employees, Wipro knows a lot; but, finding internal experts was often difficult. Wipro used Microsoft SharePoint Server 2010 to enhance an existing people-finding tool with enriched metadata and better search. Wipro employees can now find experts to help resolve problems faster. It took just two months to create the solution using built-in SharePoint Server capabilities -half the time of other methods.
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Rating: 2.8/5 (4 votes cast)
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