Case Study: Six Flags Theme Parks

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Case Study: Six Flags Theme Parks
Six Flags Theme Parks

Theme Parks Improve Employee Communication, Enhance Guest Experience

"Having centralized communication and information flow will help us be more efficient, which translates into a better guest experience." - Michael Israel, Senior Vice President, Information Services, Six Flags
SUMMARY

Theme park giant Six Flags wanted to enhance the level of communication with employees, especially the seasonal team members who staff its 19 parks. Rather than rely solely on phone calls and e-mail to relay information about schedules and park events, Six Flags adopted an intranet portal for full-time employees and an extranet solution for seasonal workers, both based on Microsoft SharePoint Server 2010. The company will now be able to streamline communication and increase inter-park collaboration, which will ultimately result in a more positive guest experience. By using SharePoint Server 2010, Six Flags also will be able to develop in-house theme park-specific applications 50 percent more quickly and reduce costs because of increased employee and IT staff productivity.

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