Case Study: L&T Infotech

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Case Study: L&T Infotech
L&T Infotech

IT Services Firm Increases Business Agility and Employee Productivity with Enterprise Social Networking and Collaboration

"… It is a collaboration workspace where teams can consolidate all of their information. Instead of people searching for information, we make information reach them. It is readily available for them to consume. We estimate that employee productivity has improved by 20 percent." - Mr. Sunil Sangamnerkar, Head of Quality, L&T Infotech

SUMMARY

L&T Infotech, a global IT services company, wanted to leverage social techniques to improve business process agility, strengthen people-to-people connection, and nurture an environment for innovation and creativity. An enterprise social collaboration platform was created, called CliquePoint™ using Microsoft SharePoint Server 2010 as the foundation. The portal provides access to important business events, people profiles, and communities for collaboration and content sharing. CliquePoint™ not only boosts business collaboration, but also increases user productivity by 20 percent. It is designed for of the entire organizational hierarchy; to help everyone to come together and share ideas or collaborate on business events in real time, using a PC, browser, or mobile device. As a result, email communication has reduced dramatically.

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