Case Study: IMF (International Monetary Fund)

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Case Study: IMF (International Monetary Fund)
IMF (International Monetary Fund)

Economists Quickly Find Information Using Enterprise Search

"Putting ‘everything the Fund knows’ at the fingertips of our employees helps us best utilize our talented staff and our unsurpassed knowledge of the global economy. Enterprise search is a vital part of that story."
- Jonathan Palmer, Chief Information Officer, IMF
SUMMARY

The International Monetary Fund (IMF) needed to make it easier for its staff to research the economic affairs of its 187 member countries so that they could make better-informed policy recommendations. To this end, the IMF implemented an enterprise search solution using Microsoft SharePoint Server and Microsoft FAST Search Server 2010 for SharePoint. The solution provides consolidated access to information and documents from multiple repositories. By using advanced search technology, economists can access documents and conduct research more efficiently. In addition, the IMF implemented Knowledge Exchange, a search-driven portal that enables taxonomy-driven classification and refining of core official documents. With the combined solution, the IMF has boosted employee satisfaction significantly and encouraged employees to share information more readily.

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