Swedish City Updates Communications Solution and Saves $750,000 Annually
"It is only a matter of time before we can retire the PBX and no longer have to pay for licenses and maintenance. We expect to save more than 2 million SEK [U.S.$300,000] per year by retiring the PBX system." - Per Andersson, IT Manager, City of Växjö
SUMMARY
The city of Växjö, Sweden was maintaining a complex communications environment. Each of its departments had a different solution, which did not foster collaboration among employees and was expensive to maintain. The city launched its One IT program to provide one centralized service for employees that includes communications, collaboration, intranet, and networking. It deployed a Microsoft communications and collaboration solution including Microsoft Exchange Server 2010 for email and Microsoft SharePoint Server 2010 for its Intranet, document management, and collaboration sites. Most recently, it deployed Microsoft Lync Server 2010 to provide a single communications solution including instant messaging, presence, conferencing, and voice. With Lync Server, Växjö will reduce costs by more than 5 million SEK (U.S.$750,000) and improve employee productivity by 10 percent.