Portals
Review the following case studies to learn more about the portals capabilities of Office SharePoint Server 2007.
| FICO |  |
| |  | | Content Management Solution for Web Site Saves Financial Firm $257,000 |
Posted 2009-09-30 |
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| | FICO provides analytics and decision management technologies to customers around the world. It wanted to improve its online presence by updating its Web site and streamlining a cumbersome Web content management process that required IT involvement and constrained marketing staff from developing the site along corporate directives. FICO migrated its portal to Microsoft® Office SharePoint® Server 2007 and increased dynamic content by 90 percent. Because marketing employees now manage Web content publication, data is posted 20 percent faster and IT staff can focus on appropriate duties, raising productivity by an estimated 60 percent. Also, thanks to integrated search in Office SharePoint Server, FICO was able to retire its third-party search solution, saving U.S.$37,000 a year. Today, FICO has an extensible set of tools to achieve its vision for a Web site that drives business agility. | | |
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| Ferrari S.p.A. | |
| |  | | Italian Car Maker Forms Stronger Customer, Fan Connection with Top-Performing Web Site |
Posted 2009-07-29 |
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| | Ferrari wanted to make its Web site as state-of-the-art and captivating as the cars it manufactures. The company migrated from a Java-based infrastructure to Microsoft® Office SharePoint® Server 2007 to streamline development, simplify content management, and improve the user experience. With the new site, Ferrari has created a stronger audience connection. Site traffic has increased by 237 percent, with a 150 percent increase in unique visitors. | | |
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| Gol Airlines | |
| |  | | Brazilian Airline Automates Web Content Management, Drives Agility, and Reduces Costs |
Posted 2009-07-21 |
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| | Based in São Paulo, Brazil, Gol Linhas Aéreas Inteligentes [Gol Intelligent Airlines] positions itself as the best option for people who appreciate quality air services for a good price. Gol has always taken advantage of the almost unlimited reach of the Internet, offering tickets online for the first time in Brazil. In order to build on its already strong Web presence, Gol migrated its Internet site infrastructure to Microsoft® Office SharePoint® Server 2007 and integrated Web content publication workflows. In addition, the company reduced by three days the time it took employees to publish marketing promotions on the Web and is currently maximizing the value of its e-commerce portal with timely content that launches more quickly, reaches more people, and enables more sales. For Gol, this is a key business advantage to help it navigate a profitable course through turbulent economic times. | | |
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| Hanover Medical School | |
| |  | | Workflow System Speeds Approval Process for Business Trips and Lecture Engagements |
Posted 2009-07-21 |
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| | At the Hanover Medical School (MHH), one of Germany’s leading university medical centers, the number of requests for approving business trips, lecture engagements, and cooperation with industry was rising sharply while the number of employees in the Human Resources and Legal departments to review the requests was shrinking. To simplify and accelerate the application process, the hospital developed a workflow system using Microsoft® Office SharePoint® Server 2007 to guide doctors through applications, check them for completeness, and display their status. Users no longer have to search for documents or spend time responding to inquiries about the status of applications. MHH has implemented the workflow system in other areas of the medical center to make operations faster, simpler, and more transparent. | | |
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| Department of Family and Social Affairs | |
| |  | | Irish Social Services Web Portal Wins Accessibility Award, Boosts Traffic 50 Percent |
Posted 2009-07-20 |
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| | The Department of Social and Family Affairs in Ireland promotes a caring society by providing income and other supports to enable active participation in society, promote social inclusion, and support families. It wanted to use the reach and immediacy of Internet communications to raise public awareness of its mandate and provide secure e-government services. To accomplish these goals, the Department had to upgrade its HTML-based Web site and streamline its content publication processes. It chose Microsoft® Office SharePoint® Server 2007 to support its portal and launched www.welfare.ie to immediate acclaim. The site boasts 50 percent more content, improved search, intuitive navigation, and new online services. It won an Irish eGovernment accessibility award. The new portal is supported by a streamlined Web publication process that significantly reduced the time required for major site updates. | | |
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| Tampa Police Department | |
| |  | | Police Department Scores for Taxpayers with Super Bowl Incident-Management Solution |
Posted 2009-07-15 |
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| | When the City of Tampa, Florida, was chosen to host Super Bowl XLIII, it fell upon the Tampa Police Department to ensure public safety for the event. To coordinate efforts with more than 25 other agencies and first responders, the department used E•SPONDER, an online collaboration environment based on Microsoft® Office SharePoint® Server 2007. The solution provided a central repository for multiple agencies to gather planning information prior to the event; during the event, it enabled personnel on the ground and at incident command centers to share information in real time via a Web-based portal. With E•SPONDER, which provides deep insight into resource allocation and is built in compliance with National Incident Management System criteria, the department successfully managed the big game at a fraction of the cost of previous Super Bowls, a true win for the taxpaying citizens of Tampa. | | |
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| AirTran Airways | |
| |  | | Communication and Collaboration Solution Helps Low-Fare Airline Do More with Less |
Posted 2009-07-14 |
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| | AirTran Airways, a growing, low-fare airline focused on the business traveler, prioritizes efficiency in all aspects of its business. Even during an economic slowdown, the company continues to make investments that promote long-term cost savings. AirTran invested in Microsoft® Office SharePoint® Server 2007 to improve communication and collaboration among its geographically dispersed employees. Now, the company is able to deliver critical operations notifications instantly to nearly 10,000 people. Employees have access to tools that significantly streamline everyday tasks and minimize paper costs. Finally, Web-based collaboration sites have simplified communication with external partners and help AirTran reduce operational costs. The company expects the solution to deliver ongoing operational cost savings while improving its ability to best serve its customers. | | |
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| WorleyParsons | |
| |  | | Engineering Services Firm Saves Three Days a Week with Simplified Web Site Management |
Posted 2009-06-30 |
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| | WorleyParsons, a provider of professional services to the energy, resource, and complex process industries, has grown substantially through a series of mergers and acquisitions. To best reflect its international presence, and to be able to publish information in a timely manner, the company had to replace its outdated Web site. WorleyParsons used Microsoft® Office SharePoint® Server 2007 as the foundation for its new Web site. In less than three months, the company launched a new global corporate site, with tools that allow users to seamlessly publish content to WorleyParsons.com—with minimal involvement from IT. The publishing process is so much simpler that the company saves three days of time each week among IT and marketing personnel responsible for the publishing process. | | |
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| Coca-Cola Enterprises | |
| |  | | Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity |
Posted 2009-06-22 |
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| | Coca-Cola Enterprises (CCE) employs approximately 72,000 people in 431 facilities around the globe. Much of its workforce is mobile with 55,000 vehicles and 2.4 million coolers, vending machines, and beverage dispensers. With increasing competition in the marketplace, CCE needed a more effective way to collaborate with its employees, to increase its productivity, to enable better flow of information and to create more time for sales persons to engage with customers. Its worldwide presence required employees and executives to spend numerous hours on the road every week, travelling to internal meetings. With Microsoft® Online Services technologies, CCE can save travel expenses through online meeting tools and collaboration platforms that span time zones and geographies. | | |
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| Jamba Juice | |
| |  | | Specialty Retailer Smoothes Operations for Improved Productivity and Future Profits |
Posted 2009-04-29 |
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| | Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest in integrated technology tools that would help its stores run more efficiently and streamline communication. Therefore, Jamba Juice signed a Microsoft® Enterprise Client Access License Suite agreement, saving 50 percent in software costs, and deployed products such as Microsoft Office SharePoint® Server 2007 and Microsoft Office PerformancePoint® Server 2007. The company already has seen improvements in its productivity, and it expects to enhance its business intelligence capabilities for better decision making. Overall, Jamba Juice anticipates that its use of Microsoft products will result in increased profitability due to a better ability to serve customers and decreased operational costs. | | |
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| Citroen | |
| |  | | Citroën U.K. Rebuilds Web Site in Three Months, Attracts 27 Per Cent More Visitors |
Posted 2009-03-11 |
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| | Citroën UK Ltd wanted to enhance the visual appeal and shrink the administrative burden of its Web site. It wanted to reduce manual processes when updating site content and reach out to more prospective customers. Working with Microsoft® Gold Certified Partner Dot Net Solutions, it built a new Web site based on Microsoft Office SharePoint® Server 2007 that went live in just three months. As a result, the appeal and the usability of the Web site have dramatically improved, and content updates take half the time they took before. With a rich user interface, improved site performance, and automated content management, Citroën increased site visits by 27 per cent, reduced costs, enhanced the user experience for site visitors, and made site administration simpler and more productive. | | |
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| Numonyx | |
| |  | | High-Tech Startup Creates Public Web Site and Collaborative Intranet in 80 Days |
Posted 2009-01-29 |
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| | Numonyx, a newly formed innovator of nonvolatile memory solutions combining the flash memory assets of Intel and STMicroelectronics, had just 80 days to create a public Web presence for customers and a collaboration intranet for its 7,000 employees. An extraordinary public site would establish brand value from day one. The internal site would forge a new corporate culture for employees from parent companies on two continents. Numonyx created a dynamic solution within its aggressive deadline by implementing Microsoft® Office SharePoint® Server 2007. Employees modify site content in real time, rather than waiting days or weeks for IT assistance—key in this fast-paced industry. Customers receive news while it is fresh, enhancing the Numonyx reputation for customer orientation and increasing return traffic. Internally, employees share information instantly, no matter where they are located. | | |
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| CDW Berbee | |
| |  | | Major Technology Provider Cuts Sales Cycle |
Posted 2008-09-18 |
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| | Technology provider CDW supported its sales organization with a small intranet site that complicated the effort of sales professionals to find and use sales-related information - adding to the length and cost of the sales cycle. The company addressed this issue with an intranet sales portal based on Microsoft® Office SharePoint® Server 2007. The new site provides centralized access to comprehensive product information, proposal templates, and sales status; enterprise search that indexes a third-party sales application; and dashboards and reports for at-a-glance insights into sales performance. Each of the sales professionals saves 10 hours per week searching for information; the time to close sales has been slashed in half; and managers can make faster and better decisions about allocating resources, scheduling sales events, and maintaining the sales pipeline. | | |
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| NuStar Energy | |
| |  | | Company Benefits from Licensing Agreement as It Rebrands and Expands Operations |
Posted 2008-09-16 |
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| | NuStar Energy began operations in 2007 in San Antonio, Texas, after separating from parent company Valero Energy. Management was under pressure to rebrand operations while ensuring that customers experience continuous service. NuStar had to choose technology that would provide immediate operational efficiency and support long-term corporate goals. NuStar Energy also needed a licensing strategy that would deliver initial cost savings and long-term benefits. To achieve these goals, NuStar Energy acquired an integrated Microsoft® solution through a Microsoft Enterprise Agreement that covers the latest Microsoft desktop software and server products, as well as ongoing maintenance benefits. NuStar Energy’s IT infrastructure was operational in less than six months and now has the communication, collaboration, and IT management capabilities it needs to support a growing global organization. | | |
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| MTV Networks | |
| |  | | Standardized Portal Solution Increases Collaboration and Efficiency for Media Giant |
Posted 2008-07-29 |
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| | As an entertainment company, MTV Networks must ensure the free flow of ideas and content. However, the company’s previous portal infrastructure wasn’t helping much, as end users could not publish their own content. MTV Networks standardized on Microsoft® Office SharePoint® Server 2007, upon which the company deployed a new intranet portal, a Viacom corporate portal, and multiple Internet sites. Self-service content publishing enables groups across the company to communicate better, while rich collaboration and search features are helping global employees to easily find and share information. With Office SharePoint Server, MTV Networks is benefitting from a standardized portal platform that delivers new capabilities in a reliable, scalable, and cost-effective manner, and will serve the company well into the future. | | |
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