Business Intelligence

Review the following case studies to learn more about the business intelligence capabilities of Office SharePoint Server 2007.

Tampa Police Department

Police Department Scores for Taxpayers with Super Bowl Incident-Management Solution

Posted 2009-07-15

When the City of Tampa, Florida, was chosen to host Super Bowl XLIII, it fell upon the Tampa Police Department to ensure public safety for the event. To coordinate efforts with more than 25 other agencies and first responders, the department used E•SPONDER, an online collaboration environment based on Microsoft® Office SharePoint® Server 2007. The solution provided a central repository for multiple agencies to gather planning information prior to the event; during the event, it enabled personnel on the ground and at incident command centers to share information in real time via a Web-based portal. With E•SPONDER, which provides deep insight into resource allocation and is built in compliance with National Incident Management System criteria, the department successfully managed the big game at a fraction of the cost of previous Super Bowls, a true win for the taxpaying citizens of Tampa.

Jamba Juice

Specialty Retailer Smoothes Operations for Improved Productivity and Future Profits

Posted 2009-04-29

Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest in integrated technology tools that would help its stores run more efficiently and streamline communication. Therefore, Jamba Juice signed a Microsoft® Enterprise Client Access License Suite agreement, saving 50 percent in software costs, and deployed products such as Microsoft Office SharePoint® Server 2007 and Microsoft Office PerformancePoint® Server 2007. The company already has seen improvements in its productivity, and it expects to enhance its business intelligence capabilities for better decision making. Overall, Jamba Juice anticipates that its use of Microsoft products will result in increased profitability due to a better ability to serve customers and decreased operational costs.

Tyson

Tyson Foods Improves Collaboration and Business Insight, Creates Process Efficiencies

Posted 2009-04-15

Every day, the 15,000 information workers at Tyson Foods share information with one another to develop and market hundreds of products. To speed employee connections, strengthen business insight, and improve efficiency, Tyson deployed Microsoft® Office SharePoint® Server 2007 as its companywide collaboration platform. Using the software’s Enterprise Search capability, employees can find the people and data they need quickly, and employees have created more than 700 personal sites to share skills and experience. Users can access dashboards that expose SAP data through SharePoint sites to aid decision making, as well as business intelligence tools that integrate with Microsoft Office desktop programs for improved insights. In addition, the IT staff has been able to quickly create powerful, new Office Business Applications that are boosting productivity and savings across the company.

Lloyds TSB Group

Financial Services Group Puts Powerful, Easy-to-Use BI Tools in the Hands of End Users

Posted 2009-01-12

One of the United Kingdom's largest financial institutions, Lloyds TSB Group was formed in 1995 by the merger of Lloyds Bank, the TSB Group, Cheltenham and Gloucester, and Scottish Widows. By 2007, the company had combined data from all divisions into a Teradata® Enterprise Data warehouse and wanted to make it quick and easy for business decision makers to gain customer insight from that data. The Lloyds TSB Customer Value Management (CVM) group chose a solution based on Microsoft® Business Intelligence (BI) tools for its significant cost advantage and easy integration with the Teradata Warehouse and Microsoft Office Excel®, which employees already use. Initial tests showed that the solution helps business users to get insight into customer behavior several days sooner than with the previous manual process. It also frees up CVM insight analysts to spend more time on detailed analytics.

A.T. Kearney

Global Management Consultancy Boosts Client Service, Competitiveness, with Extranet

Posted 2008-12-29

A.T. Kearney Procurement & Analytic Solutions, a unit of the global consulting firm A.T. Kearney, is a leading provider of technology solutions for procurement challenges. While deploying a series of Web-based tools for clients, the unit identified the need for a more effective collaboration mechanism between its consultants and clients. This led to the establishment of a client extranet based on technologies from Microsoft and SharePoint Solutions, a Microsoft® Gold Certified Partner. The use of familiar Microsoft technologies made the extranet as easy for clients to use as it was fast for the unit to deploy. Thanks to the extranet, the unit has increased the range and usefulness of its services, and clients have round-the-clock access to comprehensive and meaningful information.

McKesson

Healthcare Services Company Fosters Rapid Adoption for New Collaboration Environment

Posted 2008-10-09

To promote collaboration among its many dispersed business units, McKesson, the nation’s largest healthcare services company, deployed Microsoft® Office SharePoint® Server 2007. McKesson realized, however, that its new technology would help the organization function as a cohesive entity only if users successfully adopted and took full advantage of the product’s capabilities. By taking a well-planned approach to deployment that included collaborative, Web-based training for users rather than individualized help-desk support, McKesson was able to foster a groundswell of excitement around Office SharePoint Server 2007. Now, more than 10,000 employees rely on the new collaboration environment to find and share information, manage documents and projects, and work together across business units—and that number grows every day.

CDW Berbee

Major Technology Provider Cuts Sales Cycle

Posted 2008-09-18

Technology provider CDW supported its sales organization with a small intranet site that complicated the effort of sales professionals to find and use sales-related information - adding to the length and cost of the sales cycle. The company addressed this issue with an intranet sales portal based on Microsoft® Office SharePoint® Server 2007. The new site provides centralized access to comprehensive product information, proposal templates, and sales status; enterprise search that indexes a third-party sales application; and dashboards and reports for at-a-glance insights into sales performance. Each of the sales professionals saves 10 hours per week searching for information; the time to close sales has been slashed in half; and managers can make faster and better decisions about allocating resources, scheduling sales events, and maintaining the sales pipeline.

Chesapeake Energy

Natural Gas Producer Deploys New Intranet Solution, Meets Growth Challenges

Posted 2008-08-25

Chesapeake Energy, the leading natural-gas producer in the United States, is a rapidly growing company that tripled its employee headcount between 2005 and 2008. To meet the challenges of such rapid growth, the company needed a more powerful intranet solution to boost worker productivity, improve workflow, and enhance collaboration across the oil and gas value chain. Using Microsoft® Office SharePoint® Server 2007, Chesapeake Energy developed and deployed a new solution that integrates the company’s intranet, extranet, and Internet presence. Through its extensibility, the solution streamlines collaboration across project teams, boosts productivity, simplifies data analysis, and creates the basis for consistent communications. With the business capabilities gained through the new solution, Chesapeake Energy is well positioned for future growth.